Complaints Procedure

We hope you will not have the need to make a complaint, we strive to deliver a level of medical and non-medical care that will not give rise to a complaint. However, if you feel that you have a genuine complaint regarding the level of care or service received, we invite you to follow our complaints procedure. If you would like to email your concerns directly to the Surgery communication department, please email: patientservices.scmg@dorsetgp.nhs.uk

Please click here to view our complaints procedure.

Please see below the complaints form

Please use this date format: DD/MM/YYYY.

Complaint Details

Please use this date format: DD/MM/YYYY.
Please use this date format: DD/MM/YYYY.

Expected outcome: for completion by complainant

Please write in note form the key issues you would like an explanation for.
Please write in note form the issues you would like an apology for.
Please write here any other outcome that you would like to see as a result of our investigation of your complaint.